HR Support Representative Italian Job

About this Job

We are currently searching for an energetic and committed individual to join our newest project in Sofia, Varna and Burgas!

We are looking for someone with strong organizational and communication skills, who will ensure all incoming HR inquiries for our client are handled timely and in a professional manner.

If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Responsibilities:

Receive & log all queries received through phone & email

Responsible to work on Ticketing to resolve the queries received from the employee

Responding to inquiries regarding policies and programs including benefits, attendance, payroll deductions, etc.

Adhere to defined processes and ensure delivery in accordance with set quality standards Ensure the Service level are always achieved for HRS processes

Integrity and discretion in dealing with sensitive information and always ensure data privacy Take ownership for query resolution and individual metrics

Required

Excellent command in Italian- B2 or higher Good knowledge of English - B1 or higher Microsoft Office Proficiency

Strong attention to detail and good interpersonal skills Strong decision making and problem-solving skills

Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards

Ability to multi-task and agility to change in fast-paced dynamic environment Ability to work on shifts

Benefits

Competitive salary

Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, additional benefits

Rewards and recognition programs

Trainings following the leading global standards for highest quality of Customer Service and Technical Support

Structured working environment Career opportunities

Great office location and work from home possibilities Apply: globalrecruitment@thehrbicltd.com Deadline: 25th December,2021


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